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FAQ SEKTION

1. Why do you have two different kitchens, METOD and SEKTION?

Until now, IKEA stores offered the following kitchens: AKURUM in the US market and FAKTUM in other markets. AKURUM works in inches and FAKTUM follows the metrical system. We will follow the same system when launching the new range of cuisine. FAKTUM will be measured in centimeters and SEKTION in inches. Both ranges are based on the same principles of offering an assortment of kitchens more flexible and functional for customers in all markets.

2. Is it still valid the AKURUM's 25 Year Limited Guarantee?

Yes, the AKURUM's guarantee is valid.

3. What is covered under AKURUM's 25 Year Limited Guarantee?

The guarantee covers defects in materials and manufacture and is valid from the date of purchase from IKEA: the original receipt is required for proof of purchase.

4. How will IKEA fulfill the guarantee?

AKURUM is high quality kitchen. We offer a 25 Year Limited Guarantee on defects in manufacture and materials. Although our range is constantly updated, we maintain the even after a product has been withdrawn. In addition, the AKURUM kitchen have two years of post sells service after completing the sales of this range.

5. Does IKEA have enough AKURUM components to provide guarantee and post sells service?

We have spent many years working with AKURUM and is a high quality kitchen. We can offer a 25 Year Limited Guarantee on defects in manufacture and materials. Although our range is constantly updated, we maintain the guarantee even after a product has been withdrawn. The AKURUM kitchen have two years of post sells service.

6. Can a customer expand his or her AKURUM kitchen?

The AKURUM system products will be available on request until 05/31/15.

7. And after those two years?

It will not be possible to acquire pieces of AKURUM system for extensions or renovations.

8. Does SEKTION also have a 25 Year Limited Guarantee?

Yes, SEKTION kitchen has a 25 Year Limited Guarantee, with the following exceptions: FÖRVARA drawer, doors, front, plinths and cover strips, worktops, sinks, taps, kitchen appliances.

9. In the IKEA catalog 2015 still appears AKURUM collection. Will it be still for sale?

Once the commercialization of the new SEKTION kitchen starts, we will offer to customers who have made a planning with AKURUM the possibility to convert their drawings into a new solution with SEKTION.