It wasn't the same without you

Your IKEA Points have reopened their doors for you.
We open your IKEA Escorial, Bayamón and Ponce Points, with limited capacity and all safety measures so you can enjoy buying or collecting your purchases online again. For us, your health comes first, so we're sure we can protect you. Because it wasn't the same without you.

How we've adapted our facilities:

Wash your hands often

Washing your hands is one of the best ways to protect yourself and others. We provide you with sanitizer so you can do it.

Mandatory use of mask

To visit us we ask you to always wear your mask, so you cover your nose and mouth. We'll provide you with sanitizer if necessary, in addition, all our collaborators will always use their mask.

Keep the 6 feet distance

We'll mark the safety distance, but we need you to help us respect it. Always keep the 6 foot distance between people.

Pay by card

We recommend card payment to keep a safe environment

When you come to visit us and do your shopping

  • Your IKEA Store and Points are open with limited capacity. You can come to make your purchase or to collect your online purchase at IKEA Ponce or IKEA Escorial.

  • Avoid crowds and rush hour. When you are inside the points, please, keep the required 6 feet safety distance between people.

  • You will be able to get in and out through the main door. From there, you can also access the Pick up area.

When you come to visit us to collect your purchase at IKEA Ponce and IKEA Escorial

  • Avoid crowds and rush hour. We will set a 6 foot safety distance between customers and limit the parking capacity. You will be able to get in and out through the main door.

  • You can enter to collect your purchase on a first-come, first-served basis. You will have to wait outside, keeping a safety distance, until your turn.

  • If you come with someone else, they will have to wait at the exit. We can help you to bring your purchase outside.

Bistro and Swedish Food Store
(Information only for the IKEA Bayamon Store)

  • You can buy ready-made food to take away in our Bistro, as well as products of the Swedish Food Store.

  • Capacity at the Swedish Food Store is limited, please wait your turn outside the area.

  • We will ask for a vaccination card to allow entry.

  • Customers may enter with one companion only.

Your IKEA Restaurant and Småland – play area-.
(Information only for the IKEA Bayamon Store)

  • Full restaurant capacity is exclusively for customers with vaccination card.

  • The Småland play area will be closed for the time being.

     AND REMEMBER! You can keep shopping online


To adapt to the current situation, our transport services, returns and guarantees have undergone changes. You can find out right here.

Shipping  |  Guarantees   |   Returns