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Shop all the items you want now and pay for them later through four no-interest payments - pay only 25% today!
Everything you need to get started
- A debit or credit card issued by Puerto Rico
- Be over 18 years old
- A Puerto Rico billing address
- A phone number capable of receiving SMS
Follow these steps:
Select Klarna
At checkout, select Klarna as your payment method.
Purchase Confirmation
We'll take care of your order. Now you can sit back and relax until you receive the details of your order in the mail.
Pay with Klarna
Klarna will send you an email with all the details about how to pay in three convenient installments without interest.
Klarna FAQs
Payment
Payment by card: This option allows you to complete the online purchase process. We use an Elavon payment server so that all transactions are made under a secure connection. You can pay for your purchases with the credit or debit card you prefer, Visa, MasterCard, ATH.
By phone: In this case our IKEA Contact Center department will contact you to finalize the purchase and coordinate the delivery and inform you of the status of your order. For more information, you can contact our IKEA Contact Center service at the email address telepedidos.pr@ikea.pr
By phone: In this case our IKEA Contact Center department will contact you to finalize the purchase and coordinate the delivery and inform you of the status of your order. For more information, you can contact our IKEA Contact Center service at the email address telepedidos.pr@ikea.pr
Yes. All transactions are carried out under a secure connection that guarantees the confidentiality of all your data.
The amount and payment conditions with Klarna are tailored to your profile. Check your available limit and payment options directly in the Klarna app or website and choose the one that best suits you.
Changes and Returns
The customer is responsible for checking the merchandise at the time of delivery to their home. The exchange or return of defective items will be accepted during the validity period of the warranty from the date of purchase, with SARTON PUERTO RICO LLC. being responsible for shipping costs to the IKEA store. You must contact us via our email callcenter@ikeasi.com or call 787 750 4532 providing the product details, invoice, as well as the damage it has suffered. Once we receive the information, we will tell you how to proceed.
You can change your mind!
That's why you have 90 days to return your product if you are not completely satisfied. Return it within its original packaging, unopened, unassembled and unused.
Use your IKEA Family Card... and benefit from a 120-day period to return your purchase!
Presentation of the invoice is required for all exchanges and returns.
Refunds will be made via the same payment method used when making the purchase, however, cash refunds are made exclusively at the main store, IKEA Bayamón Store or at our IKEA Points in Ponce or Escorial.
As an exception, at IKEA, we can refund you via bank transfer if you request it.
In the case of refunds made via credit or debit card and bank transfer, they can be verified within 7-10 business days of the request being made (periods subject to validation by the financial intermediation entity). Returns are not accepted, nor are refunds or price adjustments made if the item is reduced in price after its purchase.
That's why you have 90 days to return your product if you are not completely satisfied. Return it within its original packaging, unopened, unassembled and unused.
Use your IKEA Family Card... and benefit from a 120-day period to return your purchase!
Presentation of the invoice is required for all exchanges and returns.
Refunds will be made via the same payment method used when making the purchase, however, cash refunds are made exclusively at the main store, IKEA Bayamón Store or at our IKEA Points in Ponce or Escorial.
As an exception, at IKEA, we can refund you via bank transfer if you request it.
In the case of refunds made via credit or debit card and bank transfer, they can be verified within 7-10 business days of the request being made (periods subject to validation by the financial intermediation entity). Returns are not accepted, nor are refunds or price adjustments made if the item is reduced in price after its purchase.
The order cannot be canceled once placed, but if when you receive your purchase you are not completely satisfied with the products, return the product unopened or unfolded, within the original packaging and with the purchase receipt, before 90 days
If you are not completely satisfied with the products, return the product unopened or unfolded, within the original packaging and with the purchase receipt, before 90 days. Presentation of the invoice is required for all exchanges and returns.