Frequently asked Questions
Does the IKEA Family card incur any expenses?
No, your IKEA Family card is completely free.
How can I accumulate discounts with the IKEA Family card?
When making your purchase in IKEA Virgin Island (only furniture and decoration) showing your IKEA Family card, you’ll accumulate a 5% of the amount.
Where can I check my purchases with discount?
On this same web (www.IKEA.vi/ikeafamily) you’ll be able to check your purchases with discount logging into your private account with your user and password.
When and how will I receive my purchase voucher?
The purchase voucher will be issued 35 days after the purchase month is over, and you’ll be able to download it accessing our web with your user and password.
Do purchase vouchers have a minimum or maximum amount?
Yes, the purchase vouchers have a minimum amount of $8 and a maximum of $200.