These General Conditions of Use (hereinafter, the "Conditions") describe the terms applicable to the services and content offered through the website, www.ikea.vi (hereinafter, the "Website") by the owner, SARTON PUERTO RICO LLC.,  (hereinafter,  "IKEA"  or  "SARTON PUERTO RICO LLC." ).

Acceptance of the Conditions

The simple access to this Website or the mere use of the services offered through it constitutes full and unreserved acceptance of the Conditions included in this document. by the user (hereinafter, the "User" ).

The provision of the services and content offered through this Website will always be subject to the acceptance of these Conditions by the User. In the event that the User does not accept these Conditions, the User must refrain from accessing the IKEA Website and / or using the services offered through it.

IKEA reserves the right to modify, at any time and without prior notice, the structure, configuration and design of this Website, as well as these Conditions, where appropriate. An updated version of the Conditions will be available to the User on the Website. The use of the services and / or simple access to the IKEA Website will constitute the acceptance of any modifications made and the User is obligated to consult the content of these Conditions each time they access the website.

Legal capacity

The services and content offered through this Website are intended for all natural or legal persons who have sufficient legal capacity to accept these Conditions, in accordance with the applicable legislation.

Intellectual and industrial property

All industrial and intellectual property rights as well as all the information contained on the Website (images, graphic designs, source code, design, navigation structure, databases, and any other content that appears therein) are exclusive property of SARTON PUERTO RICO LLC or, where appropriate, Inter IKEA Systems BV.

No industrial or intellectual property rights to the information, the products offered on the Website or the Website itself, nor to any of its component elements (images, graphic designs, source code, design, structure of navigation, databases, and any other content that appears in it) are transferred through the use of this Website. It is expressly prohibited for the User to engage in reproduction, transformation, public distribution, extraction, reuse, forwarding or use of any nature, by any means or procedure, of any information, except in cases where it is legally permitted or expressly authorized in writing by SARTON PUERTO RICO LLC. and / or the owner of the corresponding rights.

The User is only authorized to view and obtain a temporary private copy of the contents for their exclusive personal and private use in their computer systems (software and hardware) and is not permitted to subsequently transfer said content to third parties. With the above exceptions, the User may not modify or reproduce, either in part or in full, this information, without the express written consent of SARTON PUERTO RICO LLC:

  • The User is not authorized to use the information contained on the Website in order to conduct activities of a commercial or professional nature (direct sale or for any other kind of commercial purpose, as well as to commercialize said information in any way).
  • The User is not authorized to delete, evade, or manipulate the "copyright" and other data identifying the rights of SARTON PUERTO RICO LLC and / or Inter IKEA Systems BV.
  • The User is not authorized to disassemble, manipulate or modify the databases in which the information on the Website is stored.

All information on the Website is protected by copyright laws. The unauthorized use of the information contained on this Website, its resale, as well as the infringement of the industrial and intellectual property rights of SARTON PUERTO RICO LLC or, where applicable, Inter IKEA Systems BV, will lead to copyright infringement and appropriate legal action .

The brands (signs, distinctive and logos) that appear on the Website are used by SARTON PUERTO RICO LLC under the authorization of their exclusive owner Inter IKEA Systems BV and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or on the Website are trademarked and registered by their respective and legitimate owners.

Links Policy

The inclusion of hyperlinks to the Website for commercial purposes on non-IKEA web pages that allow access to this domain is expressly prohibited without prior written consent of IKEA. In any case, the existence of such hyperlinks will not constitute the existence of commercial relations with the owner of the web page where the hyperlink is established, nor the acceptance by IKEA of its contents or services.

IKEA does not guarantee or assume any responsibility for damages suffered by accessing third-party content through possible connections, links or links to the sites linked from www.ikea.vi. The purpose for including such links is exclusively to inform Users about the existence of other sources of information or other Internet content and services. IKEA will not be responsible for the results obtained through said links or for the consequences that derive from access by users to them.  Third-party links provide content that IKEA cannot control and the legality of such content or the quality of the services offered therein are controlled exclusively by said third-parties.

Responsibility of SARTON PUERTO RICO LLC. (IKEA)

The User assumes all responsibility related to using the Website and is solely responsible for any direct or indirect consequences that arise from the use of said Website, including, but not limited to, any economic, technical and / or adverse legal consequences, , and the User agrees to hold IKEA harmless for any claims that derive, directly or indirectly from such events.

IKEA is not responsible for any damages that may arise from interference, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational functioning of this electronic system or on the devices and computer equipment of Users, caused by external causes to IKEA, that prevent or delay the provision of services or navigation through the Website, or of delays or blockages caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility of providing the service or allow access for reasons not attributable to IKEA, due to the User, third parties, or in cases of force majeure.

IKEA declares that it has adopted and will adopt, where appropriate, all the necessary measures within its authority and the state of technology, to guarantee the correct functioning of this Website and to avoid the existence and transmission of viruses and other harmful components to users.

IKEA reserves the right to interrupt access to the Website, as well as the provision of the services offered through it, at any time and without prior notice, whether for technical, security, control, maintenance, or for any other cause.

IKEA does not control, in general, Users’ activities on the Website. In particular, IKEA does not guarantee under any circumstances that Users use the Website in accordance with the law, these Conditions, generally accepted morals and good customs, and public order, nor that they do so diligently and prudently. Consequently, IKEA is not responsible for the actions of any User on the Website that may constitute a violation of any type of national or international regulation, of industrial and intellectual property rights or any other rights of third parties. .

Responsibilities of the Users

In general, the User agrees to comply with these Conditions, as well as to comply with the special warnings or instructions contained therein and to always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and to refraining from using this Website in any way that may prevent, damage or impair the normal operation of the same, the goods or rights of IKEA, its suppliers, other users or in general of any third party. Specifically, and without any limitations to the previous section, for the purpose of using the Website www.ikea.vi, the User agrees:

  • To provide truthful information about the data requested in any of the forms included on the Website and keep said data updated. IKEA reserves the right, to withdraw, deny or suspend access to the Website in the event that the data provided is or may be false, inaccurate or misleading.
  • Not to introduce, store or disseminate on or from the Website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that in any form violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general current regulations.
  • Not to introduce, store or disseminate through this Website any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to it, to any of the services, or to any of the equipment, systems or networks of IKEA, of any other User, of IKEA suppliers or in general of any third party.
  • Not to engage in advertising or commercial exploitation activities through the Website, and not to use its contents and information to send advertising, or to send messages for any other commercial purpose, or to collect or store personal data from third parties.
  • To not use false identities or impersonate others in the use of the Website or in the use of any of its services, including the use of passwords or access codes of third parties or in any other way.
  • Not to destroy, alter, render useless or damage the electronic data, information, programs or documents of IKEA, its suppliers or third parties.
  • Not to introduce, store or disseminate through this Website any content that infringes on industrial and / or intellectual property rights or business secrets of third parties.

    IKEA reserves the right to immediately withdraw access to this Website to those Users who, based on IKEA's determination, violate the provisions of these Conditions or access the Website for illegitimate purposes, including any fraudulent or bad faith activities.

Communications

By using this Website, the User accepts that most of the communications with IKEA are electronic. IKEA will contact the User by email or provide information by posting notices on this Website. The User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that are sent by IKEA electronically comply with the legal requirement of being in writing.

The User must send the communications and / or notifications to IKEA through the contact form provided below. In accordance with the previous section, and unless otherwise stipulated, IKEA may send communications to the email address provided by the User for this purpose.

Resignation

In the event that IKEA does not insist on strict compliance by the User with any of the obligations assumed by virtue of these Conditions, or if it ceases to exercise any of the rights or remedies that IKEA was empowered to exercise by virtue of these Conditions, such fact will not constitute a waiver of said rights or resources nor will it exonerate the User from complying with such obligations.

Waivers of enforcement that IKEA may choose to grant will not constitute a waiver of requiring subsequent compliance.

No waiver by IKEA of these Conditions shall take effect, unless it is expressly stipulated that it is a waiver and it is communicated to the User in writing in accordance with the provisions of the previous section

Independence

If any clause or stipulation of these Conditions deemed to be invalid, null or illegal, it will not affect, harm or invalidate the rest of the Conditions, as long as it is not essential for the fulfillment of the purpose of the same, and any other Conditions or provisions contained herein will remain in force and effective .

Applicable Law and Jurisdiction

The validity, execution and interpretation of these Conditions, content of the portal (hereinafter, the "Portal") and the services offered through it are governed by the laws of the Commonwealth of Puerto Rico and applicable federal laws, and will be treated as such in all its aspects by current legislation in the same. SARTON PUERTO RICO LLC, and the User agree to try to resolve in a friendly manner any disagreement that may arise in the development of the contractual relationship, prior to going to the courts of competent jurisdiction.

If a dispute, including any dispute or claim related to User’s use of this Website, the Portal, or to any products sold or services provided on the Website, cannot be resolved between the User and SARTON PUERTO RICO LLC, the matter shall be submitted to Mediation first and then to binding Arbitration, rather than court, for a final binding and judicially enforceable arbitration award. 

These Conditions of Use, the content of the Portal and the services offered through it are governed by the laws of the Commonwealth of Puerto Rico. You agree to use this Portal, and the services provided through it, in accordance with the Constitution of the Commonwealth of Puerto Rico, applicable federal laws, rules or regulations, rules outlined herein, and the particular conditions applicable to certain services and other notices, as well as in accordance with morality and public order.

The primary place of business of SARTON PUERTO RICO LLC is in Puerto Rico and the company does not have a physical presence in the U.S. Virgin Islands. SARTON PUERTO RICO LLC will ship items purchased by Users through this Website via a Shipping company. SARTON PUERTO RICO LLC will transfer title to purchased items to the Users upon Shipping Company acceptance of said items. In addition, SARTON PUERTO RICO LLC will not take title to returned items until said item arrives at the fulfillment center in Puerto Rico. 

These Conditions are updated as of December 2020