Choose how to receive your purchase

You can come and pick it up for free or receive it at home comfortably, you choose!

Click & collect

Pick your purchase for FREE.

You can choose pickup at IKEA Bayamón Store, Carolina Store, or IKEA Ponce Pickup Point. We will notify you by email and/or SMS when you can come to pick up your purchase.

Price: FREE.

Delivery time:

  • Pick up your purchase at IKEA Bayamón within 24 hours for purchases made before 2pm. For purchases made after 2pm, collection will be within 48 hours.
  • Pick up your purchase at IKEA Carolina and Ponce within 1 - 2 days.

To collect your purchases, you must present your identity document, the invoice (physical or digital) and the card used to pay for the purchase. If it is another person who collects the purchase and not the holder of the purchase, you must bring with you the written authorisation showing the full name and ID of the holder, as well as the full name and ID of the authorised person, plus the aforementioned, i.e. ID document, the invoice (physical or in digital format) and the card with which the purchase was paid for.

Remember that, once we have notified you, you have 2 days to come and collect your purchase. After that time, we will be forced to cancel your order.

Parcel delivery service

Buy as many items as you want with the symbol and receive them at home for $8.95.

Price: $8.95.

Delivery of your purchase starts from 48h.

Delivery service

Shop and receive your purchase at home comfortably.

Price: Starting at $50.

Delivery time: Delivery of your purchase in 2-6 days.

Delivery areas

 Metropolitan area
Purchase range Import
$0.00 - $1,499.00 $50.00
$1500.00 - $2,999.00 $100.00
More than $3,000.00 $100.00 + 3% of the value that exceeds $3,000.00
  Viejo San Juan
Purchase range Import
$0.00 - $1,500.00 $80.00
More than $1,500.00 $130.00
 Rest of the island
Purchase range Import
$0.00 - $1,499.00 $75.00
$1500.00 - $2,999.00 $150.00
More than $3,000.00 $150.00 + 3% of the value that exceeds $3,000.00
Metropolitan area: Bayamón, Canóvanas, Carolina, Cataño, Guaynabo, Loíza, San Juan, Toa Alta, Toa Baja y Trujillo Alto.
Delivery areas

At all times you will know where your purchase is

You can check the status of your purchase through your session. Click here.

In addition, we will inform you through email and SMS:

  • If you come to pick up your purchase, we will send you an SMS when your purchase is ready to pick up.
  • If you request transportation to your home, the transport company will contact you to specify the day and time delivery.
  • If you request parcel delivery, the transport company will send you an email and an SMS confirming the delivery date.