Privacy policy and management of information from customers/users of SARTON PUERTO RICO LLC.

Privacy policy

We do not collect any personal information from user or customer unless such information is provided voluntarily. We maintain a database containing all personal information provided by our customers when registering.

Information collected

As part of our merchandising efforts aimed to improve the service and the needs of our customers we keep a database with information from each customer, which could include such as: name and surnames; date and/or place of birth; marital status; gender; physical or postal address; email address; telephone numbers; and driving license number. The customers or users can exercise their rights of access, rectification, cancellation or objection to the processing of their data by means of the sending a request in this respect to SARTON PUERTO RICO LLC. (IKEA) PMB PO Box 8700 Carolina, PR 00988-8700.

Information collected automatically

When applying for services through the Portal, customers/users are asked to provide certain personal information for the solely purpose of offering the services requested and verify the user's identity. In addition, the portal server automatically collects some non-­identifiable information about portal users. Specifically, every time a request for hypertext transfer protocol (http request) is received; information on the date and time of the request, Internet Protocol address from which it originates application and purpose thereof will be collected and stored in the files.

Purpose for collecting personal information from customers/users

Personal information about customers/users will be kept only if they freely and voluntarily choose to provide it. The personal information they voluntarily provide when accessing services or through our sales channels will be used solely for the purpose of providing the services requested, confirm the user's identity and ensure the safety and reliability of the transaction. In addition, such personal data may be used for Management purposes like to evaluate the quality of service offered. The personal information gathered will help us to provide our customers/users a better service in the product search offered by our company as well as to keep them informed of special sales and new goods.

How do we use customers/users personal information

Customer/user information collected on or through the portal of our points of sale will not be sold or provided to third parties. The personal information that users provide on this portal will be only used for the administration and management of the services offered therein and for other purposes described in this statement or where information is requested, as well as for the sending of transactional emails or emails concerning prevention and safety information related to our products. Generic information may also be collected for statistical purposes and for the maintenance and improvement of the portal. To that end, we will analyze such information from time to time to determine the interests of users/customers and how frequently they visit our sites and websites of this portal. The information collected for these purposes on this portal is in a format that that does not personally identify the user.

With whom we share customers/users personal information

Users personal information may be shared with entities affiliated to the group for the effects of disseminating information about special sales, info about new product and / or services, etc. In such cases, the necessary information will be only disclosed to carry out such transaction.

Access to personal information collected

Each customer/user will have access to his/her information that has been collected in or through the Portal. The management of the Portal compromises to correct any error related to the personal information that the customer/user notifies to the following address SARTON PUERTO RICO LLC. (IKEA) PMB PO Box 8700 Carolina, PR 00988-8700.

Protection of information collected

SARTON PUERTO RICO LLC, will not transfer at any time the data of its customer to any third party without the previous consent in written by the customers affected. The complied and saved information regarding the users will be protected and will not be used to on the Internet to provide services unless it can be performed in a safe way. For those purposes, the reasonable precautions will be taken in order to keep the security, confidentiality and integrity of the information collected. Occasionally, third parties will be found in order to provide certain services in respect to their data bases, to whom the needed exigences will be applied in a way that security, confidentiality and integrity of the personal information will not be compromised, information to which those contractors can have access during the course of performance of their services.

Information about children under 18 years old

Contact information of children under 18 years of age (for example; name, address, email address or telephone number) will not collected without the prior consent of the person with parental authority. Once consent is obtained, this information will be used only to carry out the transaction requested. Information identifying the child will not be disclosed or shared unless the person with parental consents to such effects. The consent to use the information of a minor can always be revoked.

Warning regarding the use of email

Email is not a secure medium for transmitting personal data of the customer/user. Therefore, customer/user is warned not to send personal information by email.

Customer/user acknowledgement 

The customers/users recognise and accept that their data registered could be used by SARTON PUERTO RICO LLC., for sporadic marketing communications of SARTON PUERTO RICO LLC. and that their data has been incorporated to the distribution list to which SARTON PUERTO RICO LLC. sends its commercial communications. The customers/users can request their immediate exclusion from that distribution list, in order not to receive more information from SARTON PUERTO RICO LLC. The customers/users guarantee and responds, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided.